Imagine having top human resources in your in-house team. They come at a cost, don’t they? Hiring the best and most experienced talents for all departments is tedious for an agency, especially when the workload varies drastically with client requirements. That’s why agencies continuously look for ways to manage their costs effectively.
In fact, in a recent study by Delloite, 70% of business executives cited cost-cutting as the reason behind outsourcing.
Outsourcing has proven to be a strategic solution that offers agencies a competitive edge while being agile. Outsourcing refers to procuring help from external sources when specific skills are needed by agencies instead of performing them in-house.
With the help of outsourcing, agencies can:
- Tap into different talent sources
- Cut internal overhead costs
- Increase productivity
Does that excite you to learn more about how outsourcing can cut down costs and help you focus on core business growth practices? You’ve landed at the right place. Let’s unveil.
What are the Services That Can Be Outsourced?
Now that we will mostly discuss about cutting costs in the latter half of this blog, we want to ensure we don’t compromise on quality. So, we must know the breakdown of services that can be leveraged through outsourcing without compromising the quality. Here are a few you need to keep a tab on to see how outsourcing keeps your pocket tight.
- Content Creation: No, content isn’t just your written article. It can also include graphic design and short and long videos that can engage your audience.
- SEO and SEM Services: Outsourcing allows your agency to deliver effective strategies to your clients with in-house training. This is just one of the many advantages of outsourcing.
- Social Media Management: Your in-house team can grow weary after managing multiple social media accounts and campaigns. Outsourcing helps you maintain consistency across all the channels.
- Web Development and Design: Hiring experienced professionals can account for a hefty sum. With outsourcing, you get a talented pool of designers and developers to choose from for short-term or long-term projects.
- Data Analysis and Reporting: You can either buy costly tools and then hire a data analyst to do the job, or your outsourcing partner can do it all for you at a much lower cost.
What are the Financial Benefits of Outsourcing?
Outsourcing can help significantly enhance your business efficiency and profitability primarily for two reasons.
1. Through direct cost savings
Outsourcing not only reduces your overhead and operational costs, but it also lowers your labor costs. You can easily outsource non-core functions and avoid hiring full-time employees. Result? Fewer salary payments are offered. Less office space is needed. These savings help you better manage and allocate your resources.
2. Through direct cost savings
Outsourcing to an agency can help you strategize your monthly costs, eventually simplifying your budget management. However, with in-house teams, the costs fluctuate and increase over time because of additional benefits. A report by Clutch states that 27% of small businesses outsource their services to improve efficiency.
Also, outsourcing offers scalability and flexibility options like no other. Your agency can easily increase or decrease the scale of operations based on your clients and projects. With outsourcing, agencies can quickly adapt to these changes and allocate resources where they are needed most.
Now, let’s head toward the allocation of resources.
How Does Outsourcing Enhance Resource Allocation?
Outsourcing is not a way of reducing expenses only because it is a valuable tool that contributes to the rational allocation of resources for digital marketing agencies. To some extent, this can make agencies more efficient and successful by focusing on the matters at hand. Still in doubt? Let me elaborate on two reasons why outsourcing can make it happen.
1. By focusing on core competencies
Perhaps the biggest plus of outsourcing is the fact that it enables agencies to focus on their core service offering. This particularly happens when routine tasks and non-core functionalities are outsourced. This gives agencies ample time to put their energies in the right places. Consequently, this emphasis on core competencies enhances the quality of the services outsourced, and the level of satisfaction clients have.
2. By getting access to specialized skills and expertise
By outsourcing your requirements, you get access to a vast pool of experienced professionals you couldn’t afford in-house. Outsourcing companies offer innovative solutions and cutting-edge knowledge. They are equipped and thoroughly trained to use advanced tools. This improves the quality of services your clients experience. Outsourcing also offers deeper insights into your existing processes, and your in-house team learns a lot along the way. According to a report by Grand View Research, the business process outsourcing market size was estimated at USD 280.64 billion in 2023. And it is projected to grow at a rate of 9.6% from 2024-2030. There is so much to do, and there is so little time.
What are the Best Practices for Successful Outsourcing?
If you want your agency to seize the advantages of outsourcing, it is important to adopt best practices to achieve successful partnerships and collaborations with your outsourcing partner. This means that the agencies must choose the right outsourcing providers and work closely with them to get the most out of the outsourcing process. Basically, your focus should be on two things.
1. Choosing the right outsourcing partner
You must look at specific criteria based on your needs and requirements to choose the right outsourcing partner. Here are the factors you must consider.
- Their expertise and experience
- Their ratings on third-party platforms
- Their cultural and operational alignment
- Their availability in your time zone
- Their scalability and flexibility
2. Building a long-term partnership if the first-time collaboration is successful.
After choosing your outsourcing partner, you should focus on building a familiarity and long-term relationship with your partner. This will help you in:
- Establishing trust and mutual understanding.
- Continuously improving and innovating the existing strategies and solutions.
- Setting clear expectations and KPIs to measure the success of your collaboration.
Key Takeaways
If you are an agency looking to outsource, there couldn’t be a better time than now. From social media marketing to content writing, IT support to web designing and development, outsourcing offers the assistance you require for the success you have been seeking for such a long time. To learn more about the norms of better allocating your resources and saving costs through outsourcing, you might want to take a look at this ebook. There is a lot more in store for you than you can imagine.